Contact us Returns & Claims Need help? Email customerservice@storkdrives.com Phone number +46 8 635 60 00 Contact us Returns & Claims Form Please fill out the return & claims form and we will contact you as soon as possible! Company First Name Last Name Email Title Return reason Complaint Repair Analysis Modification Quantity Where was the malfunction discovered? Arrival Incoming Inspection Production Field Return In case of a repair, do you wish the material back if a repair is not possible? Yes No Your Reference Your Part Number Describe the Issue in Detail Attachment | Image Haydon Haydon Manufacturing Date Code Maxon Serial/Lot number Operating Voltage Operating Current Operating Speed Dunker Motoren Serial number Production Date Code Stork Drives Shop order Other details of your request Other Manufacturer Other details of your request Manufacturer Send Company *First Name *Last Name *Email *Your reference numberQuantityProduct ItemReturn ReasonComplaintRepairAnalysisModificationProduct StatusNew (Boxed)New (Unboxed)UsedLength of ServiceEnter length of serviceLess than 6 months6-12 months13-24 months25-36 months37-48 months49-60 monthsSales Order NumberCustomer Purchase Order NumberPart NumberSerial NumberDetailed Failure DescriptionProduct Fault TypeSelect an optionOrderPackagingProductOrder FaultSelect an optionProduct is not what I orderedWrong quantity recievedPackagingSelect an optionPoorly PackagedPackaging DamagedLeaking LubricantProduct FaultSelect an optionMotorGearboxEncoderBrakeControllerScrewNutOtherMotor FaultSelect an optionNo FunctionNoiseSpeed - Too FastSpeed - Too SlowIncorrect Mounting FeaturesIncorrect ConnectionsHigh current (Amps)Incorrect Voltage (V)DamageGearbox FaultSelect an optionNo FunctionNoiseLeaking LubricantMissing PartsIncorrect Mounting FeaturesDamageEncoder FaultSelect an optionNo FaultOutput SignalDamageBrake FaultSelect an optionNo FunctionIncorrect FeaturesDamageController FaultSelect an optionNo FunctionNo SignalDamageScrew FaultSelect an optionHigh RunoutDamageOtherIf Other, which screw fault?Nut FaultSelect an optionHigh FrictionDamageOtherIf Other, which nut fault?If Other, which product fault?Potentially ContaminatedYesNoWhich Kind of Contamination?MedicalChemicalRadioactiveOtherIf Other, Which Kind of Contamination?Operation VoltageOperating CurrentOperating SpeedDo you wish the material to be returned if a repair is not possible?Yes, return the materialProper disposal at manufacturerUpload fileChoose FileNo file chosenDelete uploaded fileSubmitPlease do not fill in this field.